第2125期：外企电邮怪现状之 I never say “noted”

以前讲过，很多外企的人收到别人邮件时没有反应，既不回复也不说一声收到了。在我的观念里，这是一种职场电邮失礼行为。

还有很多人收到别人邮件时知道要回复，喜欢写“Noted, thx.”，意思是“知道了，收到，谢谢。”

Again，在我的观念里，这也是一种粗糙的电邮礼仪缺失。

首先只说 noted不礼貌，其次，用thx缩写Thanks既无必要也不礼貌，你真的忙到连六个字母的thanks都不能拼全吗？

在X上读到一则推文：we don’t say “Noted” anymore，列举了替代Noted这种说法的正式和非正式两组说法，值得学习。

“Noted” in a professional setting (formal)

• Acknowledged, thank you.

• Understood, I’ll proceed accordingly.

• Got it, I’ll address this.

• Thank you, I’ll keep this in mind.

• I’ll take note of that, thank you.

• Appreciate the update, I’ll act on it.

• Received and understood.

• Noted. I’ll make sure this is handled.

• Message received. I’ll take care of it.

• Understood, I’ll move forward with this.

• Thanks, I’ll ensure this is implemented.

• Acknowledged, I’ll take the necessary steps.

• Thank you, I’ll review it and get back to you.

• Got it, I’ll follow up as needed.

“Noted” in a casual setting (informal)

• Got it, thanks!

• Understood will do.

• I’ve taken note.

• Received with thanks.

• Thanks for the update!

• Acknowledged.

• I’ll make sure to follow up.

• Copy that.

• I’ll proceed accordingly.

• Thanks, I’ll keep that in mind.

• Appreciate the heads-up.

• Got your message loud and clear.

• Thanks for letting me know!

• Message received!

• Got it, will take care of it.

(@yournoonaa_)

以上仅供参考。

再补充两个：

• Duly noted. （formal)

• Noted/received/acknowledged with thanks. (Informal)

总之一个原则：收到别人的电邮要有反应，不要像条死鱼。让别人知道你收到了，如果需要跟进，告诉对方你会跟进。如果不需要跟进，只是FYI，告诉对方你知晓了，感谢对方好意。

有来言有去语，致歉道谢，彬彬有礼，这本该是职场电邮的常识和基本守则。

外企还有一个常见的电邮现象——邮件吵架，而且全英语。

我每次看到这种邮件都直接删除，不论与我是否有关。大多数人的英语还没好到可以用英语吵架说理辩论的地步，骂街和牢骚可以，电邮吵架还是算了，耽误我看书。